TERMS AND CONDITIONS
The products and content on this web site have not been evaluated by Health Canada or the FDA.
The products sold on this site are provided for personal research purposes only.
The purchaser assumes responsibility when using any purchased product.
PRIVACY POLICY
Information collected by this web site will not be given to any outside party unless legally mandated.
Credit Card numbers are not retained by this web site. This transaction information is processed and managed by PayPal/Braintree (our payment gateway).
REFUND / RETURN POLICY
Full refunds will be provided if requested within 30 days of the purchase date.
If contacted prior to a shipment confirmation being sent out, the transaction will be voided (if not processed) or refunded, and the shipment will be cancelled.
If the package was shipped to the customer, it must be returned in the original condition, and in the original packaging.
The customer can use a courier of their choice and must send the package to the address specified on the contact page.
The customer is responsible to pay the return shipping fees.
The refund will be issued when the purchased goods are returned and inspected.
Order cancellations and refunds can be initiated by sending an email to contact@livelongproducts.com or by using the contact form.
You will need to specify your name, date of purchase, the reason for the return and the order number when making a refund/return request.